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Digital medical record services provided by Lightwave were initially withdrawn, and later reinstated, for healthcare institutions in Ghana.

On May 31st, 2025, Lightwave eHealthcare Solutions Limited halted LHIMS services to facilities utilizing the system. Subsequently, the Ministry of Health issued a statement, reporting that Lightwave had resumed services following negotiations with the ministry. Significance: The temporary...

Digital Record Services Restored, Then Withdrawn Again for Ghana Health Institutions by Lightwave...
Digital Record Services Restored, Then Withdrawn Again for Ghana Health Institutions by Lightwave in Medical Records Sector

Digital medical record services provided by Lightwave were initially withdrawn, and later reinstated, for healthcare institutions in Ghana.

Ghana's Lightwave Health Information Management System (LHIMS) Resumes After Suspension

In a significant development for Ghana's healthcare sector, the Lightwave Health Information Management System (LHIMS) has been reactivated following a temporary suspension on May 31st, 2025. LHIMS, a vital tool used across public hospitals and health facilities in Ghana, provides support for electronic medical records, patient data, and networked services.

The reactivation of LHIMS services was the result of discussions between Lightwave eHealthcare Solutions Limited and the Ministry of Health. A spokesman for the Ministry, Tony Goodman, confirmed the reactivation in a press release, stating that the discussions were held privately.

The suspension of support services had halted access to the LHIMS application and integrated services, disrupting wide area network (WAN) connectivity and stopping periodic system and software updates. This suspension affected the smooth running of Ghana's health information backbone, leading to challenges in managing patient data and networked services.

The reasons for the initial suspension are not explicitly clear, but it is understood that delays in the government's contract extension consent process were cited as a possible reason. With the reactivation, support calls, service requests, and technical assistance can now be resumed, enabling periodic system and software updates to ensure the system remains efficient and effective.

The reactivation of LHIMS services restores access to electronic medical records, patient data, and networked services in Ghana's public hospitals and health facilities. This development is expected to significantly improve the efficiency and effectiveness of Ghana's healthcare services, particularly in managing patient data and providing timely care.

Despite extensive searches, there is limited information available about the specific issues discussed during the reactivation talks between Lightwave and the Ministry of Health in Ghana. For a more detailed understanding of the situation, it may be beneficial to refer to specific news outlets or official Ministry of Health releases from that period.

Due to the reactivation of the Lightwave Health Information Management System (LHIMS), a significant advancement in Ghana's healthcare sector, the efficiency in managing electronic medical records and patient data in public hospitals and health facilities will be improved. Furthermore, the restoration of networked services may lead to timely care provision, as LHIMS resumes its operations that rely on technology for effective health and wellness management.

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